Track Order

Dogegis Order Tracking & Support

📦 Tracking Your Order

How do I track my package?

Once your order ships, you'll receive a tracking number via email. To check your delivery status:

• Go to our order https://www.17track.net/en (powered by 17Track)
• Enter your tracking number
• View real-time shipping updates

Note: Tracking information may take 24-48 hours to update after shipment. If your tracking shows as "invalid" or hasn't updated after 3 business days, please contact our support team.

📧 Haven't Received Shipping Confirmation?

If you don't see your shipping email:

• Check your spam/junk folder
• Wait 1-3 business days for processing
• Verify the email address used at checkout

Still can't find it? Contact us with your order number for assistance.

✏️ Order Changes & Cancellations

Can I modify my order?

We can process changes/cancellations only if:

• Request is made within 6 hours of purchase
• Order hasn't entered processing (1-4 business days)

After shipment: You may return unopened items per our return policy.

🚚 Shipping Support

For urgent shipping questions:

• Email: support@dogegis.com
• Response time: 12-24 hours
• Include your order number for faster service